Shipping Policy
Devalle Decor is committed to ensuring a smooth and transparent shipping experience for all customers. This page outlines how our shipping process works, including how pre-orders are handled, estimated delivery times, and important details for international buyers.
Shipping Locations
We currently ship to most countries worldwide, including the United Kingdom, Europe, the United States, Canada, and other selected international destinations. Shipping rates and delivery times are calculated at checkout based on your location.
Processing Times
In-stock items are typically processed and dispatched within 3 to 5 business days.
For pre-order items, your payment secures your place in our limited production run. These items are shipped once production is complete. You’ll receive estimated timelines at checkout and in your confirmation email. We provide updates throughout the process, including tracking details once the item is dispatched.
Estimated Delivery Times (after dispatch)
United Kingdom: 5 to 10 business days
Europe: 7 to 14 business days
USA and Canada: 10 to 20 business days
Rest of World: 10 to 25 business days
These timeframes are estimates. Delays may occur due to customs, courier issues, or high seasonal demand. We appreciate your patience during these situations.
Order Tracking
When your order ships, you’ll receive an email with your tracking number. You can follow the shipment progress directly through the courier’s website. If you haven’t received tracking information within the expected timeframe, please contact us.
Customs and Import Duties
International orders may be subject to customs duties, taxes, or handling fees imposed by your country’s border agencies. These charges are not included in your purchase or shipping cost and are the responsibility of the customer.
Delayed Deliveries
While we work with reliable shipping partners, occasional delays may happen due to customs inspections, weather disruptions, or local courier issues. In the event of any delay, we will keep you informed and work to resolve the issue quickly.
Contact Us
For any questions related to your shipment, delivery status, or tracking, please reach out to us at:
Email: devalledecor@gmail.com
Response time: typically within 1–2 business days
Thank you for choosing Devalle Decor. We are committed to delivering quality furniture with service you can trust.